Payment methods

In our online shop, you can pay via direct payment to an IBAN account, IBAN Wise Account or cash on delivery (COD) for Croatia only. Choose the option that suits you best. There are no additional costs such as interest and fees for any of the options offered. We reserve the right to limit the choice of payment options based on our own risk assessments.

All payment methods

Direct payment to IBAN account – International payments and Croatia

Make a direct payment to an IBAN account to a local bank via Online banking or mobile banking, or to a Wise IBAN account. To the Wise account, we accept payments in the EUR currency.

Cash on Delivery (COD) – Croatia only

Selected products can be paid for with Cash on Delivery. You pay when you receive a product by the courier mail. This service is available for Croatia only.

Delivery costs

1. Prices are excluded from the VAT as the sole proprietorship is outside the VAT system. Prices may vary when special forms of sales are carried out on Vallenssia-art.com Online Shop. The relevant price is indicated in the purchasing step of closing of the order.

2. For delivery to the customer’s address:

a. CROATIA — 5,10 Eur for Blank canvases. For orders over 400,00 Eur standard delivery is FREE.

b. SLOVENIA — 16,26 Eur for Blank canvases. For orders over 400,00 Eur standard delivery is FREE.

c. AUSTRIA — 20,46 Eur, BELGIUM — 27,63 Eur, BULGARIA — 31,02 Eur, CYPRUS — 106,36 Eur, CZECH REPUBLIC — 17,70 Eur, DENMARK — 27,15 Eur, ESTONIA — 32,03 Eur, FINLAND — 51,55 Eur, FRANCE — 29,31 Eur, GREECE — 43,36 Eur, IRELAND — 59,87 Eur, ITALY — 37,88 Eur, LATVIA — 30,07 Eur, LITHUANIA — 26,62 Eur, LUXEMBURG — 27,73 Eur, HUNGARY — 17,63 Eur, MALTA — 82,75 Eur, NETHERLANDS — 26,25 Eur, GERMANY — 23,18 Eur, POLAND — 18,78 Eur, PORTUGAL — 47,19 Eur, ROMANIA — 24,05 Eur, SLOVAKIA — 17,44 Eur, SPAIN — 45,90 Eur, SWEDEN — 37,43 Eur for Blank canvases. For orders over 400,00 Eur standard delivery is FREE.

3. If the order is cancelled, we do not refund delivery costs paid. You will find more information in these Terms and Conditions.
4. The package can be returned only if the product is undamaged and in the original package. The cost of returning the package is borne by the buyer. You can download the return form HERE. You must provide a copy of the invoice with the return form. If you do not have an account, please contact Vallenssia-art.com customer service which will provide you with a refund form. In case of a refund, it is necessary to submit the IBAN to which you want the refund to be made.

Delivery methods

Orders are delivered via courier delivery service by standard shipment.

Delivery deadlines

For Croatia, the standard delivery period is 3-5 working days (Monday to Friday, except for holidays) and 5-6 working days for addresses outside Croatia.

With regard to the coverage of the delivery area by the service provider, delivery to certain locations may deviate from the usually specified deadline.